You may be trying to access this site from a secured browser on the server. Please enable scripts and reload this page.
Skip to Search
Skip to Content
Skip to Footer
Contact us
Jobs
Press
Newsletter sign up
Members’ login
The voice of universities
Coronavirus (COVID-19) - information for universities
Toggle navigation
Home
About us
What we do
Who we are
Senior team
Our members
Universities UK International
Universities Scotland
Universities Wales
Woburn House Conference Centre
Partner organisations
Working for Universities UK
Our history
Facts and stats
Data and analysis reports
Impact of universities
Higher education in numbers
University spending explained
Policy and analysis
Brexit and UK universities
Equality, diversity and inclusion
Immigration
Innovation, growth and skills
Mental health
Regulation
Student experience
Research policy
Funding
Health
Pensions
Our work in parliament
Overview
All-Party Parliamentary University Group
Parliamentary briefings and submissions
Political Affairs Network
News and blog
Contact our press office
Press releases
Blog
Events
Upcoming events
Previous events
Working with us
Testimonials
International
About Universities UK International
News and blog
Research and publications
Brexit and UK universities
Covid-19 FAQs
Covid-19 resources
Funding and opportunities
Outward student mobility
Transnational education
International student recruitment
Networks and specialist communities
It looks like your browser does not have JavaScript enabled. Please turn on JavaScript and try again.
Home
>
Policy and analysis
>
Reports
>
Education, consumer rights and maintaining trust: what students want from their university
Education, consumer rights and maintaining trust: what students want from their university
Report
21 June 2017
Regulation of higher education
Student experience
Download
Send Email
A key feature of the success of the UK higher education sector is a relationship where universities support and challenge students to achieve their educational goals through high-quality programmes of academic study.
Drawing on a survey carried out by ComRes on behalf of Universities UK, this report aims to assess how student perspectives of this crucial relationship are evolving in the context of a growing emphasis on market competition and consumer rights. It then looks at the implications of these attitudes for universities and policymakers ahead of the establishment of the new Office for Students (OfS), the regulator for the English higher education sector from 2018.
News
UUK response to the government’s latest January return plans for university students
30 December 2020
UUK has responded to the Secretary of State for Education Gavin Williamson's latest announcement on the return of students to universities in January 2021.
UUK response on Turing Scheme for students to work and study abroad
26 December 2020
UUK has welcomed further details of the Turing Scheme for students to work and study abroad
Blog
Pathways and flexibility are key to supporting lifelong learning
18 December 2020
Dave Phoenix, Vice-Chancellor of London South Bank University, argues that if we are to facilitate lifelong learning and avoid ‘educational dead ends’, universities must play a core role in qualification design.
The grades u-turn caused a ripple effect throughout education – it could be catastrophic for unis
25 August 2020
From over-stretched finances to lack of space and facilities, universities are facing a perfect storm of problems.