Registration and refreshments
Opening plenaries
Woburn Hall
Welcome and opening remarks
Chair: Professor Sue Rigby, Principal and Vice-Chancellor, Edinburgh Napier University
Setting the direction: Risk and responsibility in student mental health
- Suzanne Carrie, Head of Student Equality and Welfare, Office for Students (OfS)
This opening keynote frames the day by setting out the current policy and risk environment shaping student mental health and wellbeing. It will explore sector-wide pressures, and how providers can balance compliance with compassionate, accessible support.
From framework to frontline: Delivering effective support
- Leigh Spanner, Programmes Lead, Student Minds
- Ged Flynn, Chief Executive, Papyrus UK
This session explores how higher education providers can translate policy frameworks on student mental health, and actionable strategies for staff teams seeking to deliver sustainable, provider-wide change in student mental health support.
Content notice: This session includes sensitive discussion of topics such as suicide and self-harm.
Equality, compliance and care: Lessons from the EHRC
- Abigail Hamer, Principal – Legal, Equality and Human Rights Commission (EHRC)
This session examines the intersection of equality, compliance and care, drawing on learning from the Equality and Human Rights Commission (EHRC) and sector experience. The session will explore how meeting equality duties can actively strengthen student wellbeing provision and support more inclusive, effective whole-institution approaches.
Refreshment break
Tavistock Room
Breakout sessions
Choose one to attend
Supporting students financial wellbeing
Foster & Bloomsury room
- Chair: Martin Lowe, Head of Policy, University of Lancashire
- Vivi Friedgut, Founder and CEO, Blackbullion
- Jessica Parker, Training and Engagement Manager, University and Student Engagement, Ygam
This session focuses on delivering effective financial wellbeing support to students, including practical interventions, case studies, and lived experience insights.
Supporting students through sensitive and challenging times
Woburn Hall
- Chair: Dr Rafael Henry-Venson, Senior Lecturer, and EDI Lead, University of Glasgow
- Siân Jones-Davies, Principal Associate, and Alex Russell, Partner, Mills & Reeve
- Stephanie Reardon, CEO, LimeCulture
- Géraldine Dufour, Director, Therapeutic Consultations
This session provides guidance on trauma-informed and inclusive approaches, supporting students through sensitive and challenging content while promoting wellbeing.
Content notice: This session includes discussion of sensitive and potentially distressing circumstances, including self-harm and sexual harassment.
Lunch and networking
Tavistock Room
Breakout sessions
Choose one to attend
Supporting diverse, online and non-traditional learners
Woburn Hall
- Chair: Sally Lambah, Head of Student Support and Wellbeing, Wrexham University/Prifysgol Wrecsam
- Natalie Strange, Senior Manager, Student Health and Wellbeing, University of London
- Dr Sammy Li, Assistant Director of Student Affairs (Postgraduate and Equality, Diversity, and Inclusion), University of Birmingham
- Holly Parrott, Senior Manager of Accessibility, The Open University
A focused discussion on meeting the needs of online, flexible, and non-traditional learners, highlighting policy implications and practical strategies.
New generation, new support: Designing mental health support solutions for modern student behaviours to drive engagement & impact
Foster & Bloomsbury room
- Asini Wijewardane, Managing Director, UK, Uwill
- Faye Mitcham, Head of Student Accessibility Service, London College of Contemporary Arts (LCCA)
With growing student needs and rising resource pressures, delivering student mental health and wellness solutions that students actually use is vital to ensure safety, wellbeing and value. This session will explore research on modern consumer expectations and preferences, such as immediacy, accessibility and choice, and highlight how designing modern support solutions based on these expectations can truly help drive utilisation and impact across all students, including hard-to-reach students such as diverse students and students in crisis. The session will also include local and global case studies showcasing these principles in practice.
Refreshment break
Tavistock Room
Closing plenaries
Woburn Hall
Welcome back
- Chair: Professor Sue Rigby, Principal and Vice-Chancellor, Edinburgh Napier University
Prioritising what works: Evidence-led solutions
- Dr Omar Khan, Chief Executive Officer, TASO
- Dr Sarah Sweeney, Chair, The Student Services Organisation (AMOSSHE), and Head of Student Support and Wellbeing, Lancaster University
This plenary presents approaches to maximise impact with limited resources, focusing on evidence-based solutions and institutional case studies.
Building wellbeing into the future of higher education
- Professor Helen Payne, Professor in Psychotherapy, University of Hertfordshire
- Jane Harris, Co-Director of Student Welfare and Support Services, and Head of Counselling, University of Oxford
- Dr Dominique Thompson, Clinical Advisor, NICE and Student Minds, and Mental Health Consultant, Buzz Consulting
Closing the conference, this session examines how learning design, staff development, and institutional culture can proactively support student wellbeing across the UK.
Closing remarks
- Chair: Professor Sue Rigby, Principal and Vice-Chancellor, Edinburgh Napier University