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Education, consumer rights and maintaining trust: what students want from their university

Education, consumer rights and maintaining trust: what students want from their university​A key feature of the success of the UK higher education sector is a relationship where universities support and challenge students to achieve their educational goals through high-quality programmes of academic study. 

Drawing on a survey carried out by ComRes on behalf of Universities UK, this report aims to assess how student perspectives of this crucial relationship are evolving in the context of a growing emphasis on market competition and consumer rights. It then looks at the implications of these attitudes for universities and policymakers ahead of the establishment of the new Office for Students (OfS), the regulator for the English higher education sector from 2018.​

News

National Student Survey shows high level of satisfaction

9 August 2017
Universities UK has responded to the results of the 2017 National Student Survey (NSS) which show high levels of student satisfaction and engagement.

Universities UK response to Sunday Times article on international student recruitment

7 August 2017
International students are not given university places that would have otherwise have gone to home students. There is rightly no cap on the number of qualified students a university can recruit.

Blog

What does the National Student Survey tell us this year?

9 August 2017
​The annual National Student Survey (NSS) results are out. This year is particularly interesting for three reasons, as UUK's Will Hammonds explains.

Why The Sunday Times is wrong on international student recruitment

7 August 2017
The accusations made that British A-level students are being 'discriminated' against simply don't stand up, writes UUK’s Jo Attwooll.