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Briefing: Compensation and refund policies – developing good practice

This briefing aims to aid consistency in how universities approach refund and compensation policies for students.

It has been developed by Universities UK (UUK) in consultation with the Association of Heads of University Administration (AHUA) and the Academic Registrars Council (ARC), and sets out regulatory and legal requirements, principles for good practice and questions for consideration when developing policies.

Please note the briefing does not constitute legal advice.​

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