20 Tavistock Square
Attendees at last year's event said:
Professor Elizabeth Treasure, Vice-Chancellor, Aberystwyth University
Professor Sir Chris Husbands, Vice-Chancellor, Sheffield Hallam University
Jo Chaffer, Associate, Advance HE
Dr Iliyan Stefanov, Head of Student Services, Student Services, Queen Margaret University
Discussing challenges at strategic, operational and personal levels stemming from the dramatically increased level of students with mental health issues, the session provides an insight to an integrated, proactive and effective approach to delivering support to those who need it and - crucially - at the time when they need it, called Stay-on-Course.
The changed support needs of the Millennium Student are discussed through the prism of the organisational structures in use for delivering that support, which further requires a review of the aims of the support effort – should just aiming at student retention be enough or might graduate employability be a better aim?
Dr Frances Garrad-Cole, Deputy Head of School for Impact (School of Psychology), Bangor UniversityThe aim of the session is to facilitate discussion about current reassessment practices and how they fit in to the changing HE landscape and student experience. By sharing findings from a school-level pilot and an institutional roll out of an supportive reassessment process, the session offers peer support for exploration of ideas into practice. By the end of the session delegates will have reflected on current practices in home institutions and how these might adversely affect the student experience, retention rates and student support and will have explored how changes might be made to reassessment. Delegates will also have gained an awareness of potential pitfalls and hurdles in the process of reassessing reassessment and will have begun to identify the stakeholders for change.
Christa Ehmann, Vice President & Chief Education Officer, Smarthinking, Pearson Education
With the ever-increasing rate of technology advancements & the growing need to support diverse learners, educators are faced with making decisions about how and when to utilize academic support strategies for student retention. This interactive session will evaluate online tutoring solutions within the context of addressing retention challenges; provide an overview of principles & practice related to the pedagogy and approach of online tutoring; and offer a framework for maximizing student engagement. Participants will leave the session with a custom "action plan" outlining key decision points and possible solutions for executing online tutoring initiatives.
Dr Tim Linsey, Head of Academic Systems & Evaluation in the Directorate for Student Achievement, Kingston University
Kim Hall, Student Engagement Officer (Community), King's College London
James Blatchley-Asfa, Lead Organiser, Citizens UK | King's College London
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Elizabeth Treasure joined Aberystwyth University as Vice-chancellor in April 2017. Previously, she was Deputy Vice-chancellor of Cardiff University (2010-17) and before that Dean of the School of Dentistry (2006-2010). She is currently a member of the UCAS Board and UCEA Board. She has previously served as an Independent Member of Cardiff and Vale University Health Board where she chaired the Quality, Safety and Experience Committee and was a member of the Audit and Risk Committee. Elizabeth graduated from Birmingham University with a PhD and BDS and has worked in the NHS in both clinical and managerial roles as well as in the University of Otago, New Zealand. Elizabeth is a Fellow of the Learned Society of Wales.
Professor Sir Chris Husbands has served as Vice-Chancellor of Sheffield Hallam University since January 2016.
Prior to joining Sheffield Hallam, Chris was Director of the Institute of Education (2007-2015) and then Vice-Provost at University College London (2014-2015).
In 2016, Sir Chris was appointed by the Government as the inaugural Chair of the Teaching Excellence and Student Outcomes Framework (TEF) and was subsequently re-appointed as Chair until August 2021. He is also Chair of the Higher Education Statistics Agency (HESA) Board, Chair of Yorkshire Universities Board, and Chair of the Doncaster Opportunity Area Partnership Board.
For the last decade plus Jo has run a successful global portfolio of consultancy, development and research roles. She works with HEIs, HE agencies and Ministries supporting and enabling supports development of organisations and people in the Higher Education and other sectors.
Jo is also a doctoral researcher in Leadership Development at the Institute for Leadership & Sustainability / Lancaster University.
Dr Iliyan Stefanov has a career in Academia
stretching thirty years, including ten as a lecturer and a further twenty in
In his roles, he initiated
and oversaw the transformation of providing student support in two major areas
– support for students in university accommodation and student centred support.
He designed and implemented a
transition from the then traditional wardenial system of providing support to
students in university accommodation to a proactive system, better geared to
address issues around suicide risk and mental health.
He also led the AMOSSHE funded
research project ‘Psychological’ profile of an academic year’, on which outcome
designed and introduced the Stay-on-Course Programme.
Dr Fran Garrad-Cole, a Reader in Teaching and Scholarship at Bangor University, has been a key figure in raising the profile of teaching excellence across the institution. Fran was awarded a National Teaching Fellowship in 2016 for her work on empowering and supporting students. As a Teaching and Learning Developer in the Centre for Enhanced Learning and Teaching at Bangor, Fran holds one of only five prestigious posts designed to share and inspire excellent teaching and student support across the University. Fran currently leads institutional projects to improve retention and progression rates across the University, including changes to supplementary reassessment.
Ehmann is a leader in the development of online tutoring and instructional services in North America & globally, having headed Smarthinking's education initiatives since its founding in 1999. She initially developed the unique protocols and mechanisms for online tutoring, and thereafter implemented the operational systems to manage the growth of Smarthinking, which now tutors hundreds of thousands of students each year. Ehmann earned her master's and doctorate degrees from Oxford University and has taught and worked worldwide in the field of online tutoring and education.
Dr Tim Linsey is Head of Academic Systems and Evaluation in the Directorate for Student Achievement, Kingston University. In this role he provides strategic leadership for TEL and student surveys, including the institutional VLE and related technologies, institutional student surveys including MEQs, attendance monitoring systems, and learning analytics. He has been working in TEL and related areas for nearly 20 years, and prior to this was an academic in Geography and Geographical Information Systems.
Kim Hall is a Student Engagement Officer at King’s College London, working as part of the Social Mobility and Student Success division. Her work looks at strengthening the sense of community for students at King’s and is involved in projects that look at using community organising techniques to help build a relational culture and foster a sense of belonging through one to one conversations.
Alexandra Banks is Deputy Head of Student Experience at Solent University responsible for improving retention and achievement. She previously worked for 19 years in Further Education as a psychology teacher and Director of Teaching and Learning.
Shân Wareing is Deputy Vice-Chancellor (Education) and Chief Operating Officer at London South Bank University and a Professor of Teaching in Higher Education. She led LSBU’s 2017 TEF submission and Bucks New University’s 2013 REF submission and currently leads LSBU’s student journey transformation programme, LEAP. Her first degree was in English Literature and Language at Oxford University, from where she also has a rowing half blue. She is a National Teaching Fellow, a Fellow of the Leadership Foundation, a Principal Fellow of the Higher Education Academy, and winner of the 2017 Wonkhe award for best piece of original analysis or argument.
Richard spent his formative years in the military as a communications engineer serving in many conflict areas.
Richard has held several key operational management positions that have included responsibilities in both technical and sales. This has allowed him to understand how information technology can be transformative by enabling business change.
Richard now leads the Solutionpath business and product strategy, anticipating and interpreting customer needs and conceptualising the solutions needed. Richard spends a significant amount of time in front of prospects and customers, evangelising and understanding the complexity of how technology can enhance learning and student experience.