Accessibility statement 

We want as many people as possible to be able to use our website. 

For example, this should mean:

  • you can navigate most of the website using just a keyboard
  • you can navigate most of the website using speech recognition software
  • you can navigate most of the website using speech recognition software
  • text has a high contrast against background colour
  • text treatment is colour-blind friendly with bolded titles and links underlined in content areas
  • tab sequence is in a logical order and is visually identified by a black border
  • text will reflow in a single column when you change the size of the browser window
  • the carousel on the homepage can be paused and has been redesigned to be compliant with accessibility standards 
  • you can zoom in up to 300% without the text spilling off the screen

How accessible this website is

We know some parts of this website are not fully accessible: 
  • some of our older PDF documents may not be fully accessible
  • some of the embedded videos are missing closed captioning
  • some of our videos are missing audio-transcriptions
  • there are some headings tags which do not include headings
  • some websites we link to may not have been tested for their accessibility
  • some images do not have a text alternatives
  • the editing experience within our website CMS may not be easily accessible with assistive technologies (not sure if this is worth adding)
  • some images do not have a text alternative 
  • while we aim to communicate as clearly as possible, reading some of our webpages and reports will require a reasonable level of technical and academic understanding of a subject due to the purpose and audience of our organisation
If any of these problems stop you getting the information you need from our site, please email us at and we will be happy to help you.

What we’re doing to improve accessibility

We strive to make all content on our website accessible to everyone. Content editors undergo training on how to add content with accessibility in mind. We run regular third-party automated accessibility audits on the entire website to identify problems, and work with our development team and content editors to solve problems with accessibility.


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements please contact

PDFs and word documents

We rely on PDFs and Word documents to distribute our reports and briefings. For example, we have PDFs with guidance for the sector and briefings for parliament.
If you require our reports or briefings in a different format, please contact and we will get back to you within 10 days.


Useful resources

  • AbilityNet has advice on making your device easier to use if you have a disability.
  • The BBC’s My web my way has useful guides on how to customise your computer if you have accessibility requirements.

Accessibility references