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Student experience

​​The UK's universities want to provide students with a world-class education so that they can achieve their full potential.


UK universities enrol over 2 million students each year from the UK and around world, who study nearly 1,200 different subjects. In the 2015 National Student Survey 86% of students said they were happy with their courses. UK universities also consistently outperform their overseas counterparts in the International Student Barometer survey.

We aim to help universities to build on this success by:

  • ensuring the student recruitment system operates fairly and effectively to the benefit of all

  • helping the sector meet its responsibilities to current and prospective students in line with consumer rights standards

  • developing effective policy and practice that can continue to promote excellent teaching and learning

  • communicating the benefits of a university education and explaining what students can expect from their time at university through the media, events and political briefings

Supporting teaching and stu​dent choices​

We are working closely with the Department for Business, Innovation and Skills to support the development of the Teaching Excellence Framework.

We work with the Higher Education Funding Council for England on the information provided to students so that they can make well informed choices. We also work with UCAS on admissions policy.   ​

We host events and publish briefings on universities' duties under consumer rights law. We assess contemporary policy issues and debates and track trends in student recruitment.

This work is overseen by our Student Policy Network, chaired by Professor Cliff Allan, Vice-Chancellor of Birmingham City University.

Education, consumer rights and maintaining trust: what students want from their university

Education, consumer rights and maintaining trust: what students want from their university

Report
21 June 2017
An assessment of how student perspectives of the student–university relationship are evolving in the context of a growing emphasis on market competition and consumer rights in higher education.

Universities UK response to the Office for Students consultation on registration fees and other fees

14 March 2017
A fee-based approach to OfS funding will be an opportunity to strengthen accountability to the sector. However, as the costs of the OfS will also indirectly fall on students, fees and funding should be value for money, sustainable and proportionate.

Consumer rights and universities: findings of the Universities UK self-assessment exercise

Report
28 November 2016
A summary of the findings of a Universities UK ​self-assessment exercise designed to help universities evaluate their approach towards the requirements of consumer protection law.

Universities UK response to the Teaching Excellence Framework technical consultation for year two

12 July 2016
Universities UK welcomes the government’s commitment to encouraging excellent practice in teaching and learning through the introduction of the Teaching Excellence Framework. Here we set out a number of areas where we recommend further consideration.

Student experience outcomes report front cover

Student experience: measuring expectations and outcomes

Report
23 May 2016
There is a growing public and policy interest in the experience of and outcomes for students studying at university. This report aims to contribute to this discussion by exploring potential avenues for development.

Freedom of speech briefing front cover

Parliamentary briefing: Freedom of speech on campus

Briefing
24 November 2015
This briefing covers some of the legal and other considerations for universities on the matter of freedom of speech on university campuses.

Report page

Why invest in universities?

Report
25 June 2015
Universities are essential for the UK's modern knowledge economy. The UK has a university sector that many other countries aspire to emulate.

Student mental wellbeing in higher education: good practice guide report cover

Student mental wellbeing in higher education: good practice guide

Report
13 February 2015
For the teaching and support of students experiencing mental health difficulties was commissioned by us and produced by the Mental Wellbeing in Higher Education Working Group.

Report page

Masters with a purpose: taught postgraduate employability and employer engagement

Report
15 May 2014
University-business collaboration in the design and delivery of postgraduate taught (PGT) courses is diverse and flourishing.

Breaking down the barriers report cover

Introducing Higher Education Achievement Report (HEAR)

Report
3 October 2012
This report seeks official endorsement from Universities UK and GuildHE for the Higher Education Achievement Report (HEAR) to be adopted sector-wide for students entering higher education in academic year 2012–13.

Blogs

What do students want from their university?

21 June 2017
Emily Darian highlights key findings in today's new report – Education, consumer rights and maintaining trust: what students want from their university.

General election 2017: tuition fees under the spotlight

15 May 2017
Juile Tam, Assistant Director of Policy at Universities UK, discusses different policies on tuition fees and the implications for universities, government and students themselves.

News


Response to minister’s plans for higher education reform

24 February 2017
UUK response to plans by the minister to make further reforms to the higher education system in England. They include proposals to encourage more universities to offer fast-track, two-year degrees.

The team

Emily Darian

Emily Darian

Policy Researcher
Universities UK

William Hammonds

William Hammonds

Programme Manager
Universities UK

Eleanor Jubb

Eleanor Jubb

Policy Analyst
Universities UK

Fiona Waye

Fiona Waye

Senior Policy Lead - Inclusion, Equality and Diversity
Universities UK