Home > News and blog > Universities UK response to National Student Survey results

Universities UK response to National Student Survey results

Students walking in new building

The Chief Executive of Universities UK has said that it is ‘very good’ that the satisfaction rate for students studying at UK universities remains high, with 86 per cent saying they are satisfied overall with their course.

The National Student Survey (NSS) is an annual survey of final-year undergraduate students. More than 300,000 final-year students – from universities across the UK – responded to this year’s survey, representing a response rate of 71 per cent, the same as last year.

According to the 2015 results, satisfaction has improved since 2014 in five out of six of the groups of questions covered by the survey.

Responding to the results, Nicola Dandridge, Chief Executive of Universities UK, said: “It is very good that student satisfaction rates remain at record levels. It is testament to the hard work of university staff. Universities are responding to student feedback and seeking to improve the teaching and learning experience.

“These figures are particularly significant given that they include final-year students in England who started courses in 2012 under the new £9,000 tuition fee regime. The shift in England from public funding to increased fees means that students are understandably, and rightly, demanding more from their university courses. Universities are responding to this and are also improving the amount of information to students about courses to ensure that their experience matches their expectations.”​


  1. The results of the National Student Survey (NSS), conducted by Ipsos MORI on behalf of UK funding bodies, provides valuable information for prospective students, and help universities and colleges to further improve the education they provide.

  2. The survey is funded by the four UK higher education funding bodies (the Higher Education Funding Council for England, the Scottish Funding Council, the Higher Education Funding Council for Wales and the Department for Employment and Learning Northern Ireland), the National College of Teaching and Leadership and Health Education England. For more information about the survey, please contact Philip Walker at the Higher Education Funding Council for England on 0117 931 7363.

Key Contacts

Gareth Morgan

Gareth Morgan

Media Relations Manager
Universities UK

Clara Plackett

Clara Plackett

Press and Social Media Officer
Universities UK


Freedom of speech and the Office for Students

16 November 2017
UUK's William Hammonds discusses proposals on freedom of speech in the OfS consultation and the implications for universities.

Go International – try more, do more, fear less

1 November 2017
Simmone Mclean, student at the University of Northampton, discusses her life-changing experience of studying abroad as part of her degree.


UUK and CBI to look at decline in part-time students and future skills needs

6 February 2018
Universities UK is going to work with the CBI to look at whether higher education can introduce more flexible ways of learning to meet the changing needs of students and employers.

Universities UK President conference speech: having policies and strategies in place to address harassment is not enough

8 November 2017
Professor Janet Beer, President of Universities UK, has said that all strategies designed to address harassment must be accompanied by activities to support cultural change in our universities.