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Latest student survey shows high level of satisfaction

Universities UK has welcomed the results of the latest National Student Survey (NSS) which show that student satisfaction remains high across universities in the UK.

The NSS is an annual survey of final-year undergraduates studying for higher education qualifications at higher education institutions. Around 312,000 final-year students responded to the survey – from universities across the UK – 10,000 more than last year. 86 per cent of respondents said they were satisfied overall with their course.

Responding to the results, Alistair Jarvis, Deputy Chief Executive of Universities UK, said: "It is good to see that student satisfaction remains very positive and at record levels. In recent years, universities have increased investment in teaching and learning and are continuing to respond to student feedback to further improve their higher education experience.

"The UK's university sector has a well-deserved international reputation for high quality teaching and learning and universities are seeking to continually enhance what they offer to students.

"With the government's new Teaching Excellence Framework for universities in England under development, these impressive results are a timely reminder that most students report strong satisfaction with the high quality teaching and learning experience that universities provide."




  1. The NSS covers nearly all final-year undergraduates studying for higher education qualifications at higher education institutions (HEIs), further education colleges (FECs) and alternative providers in England and Wales, and HEIs in Northern Ireland and Scotland. The survey is funded by the four UK higher education funding bodies (the Higher Education Funding Council for England, the Scottish Funding Council, the Higher Education Funding Council for Wales and the Department for the Economy, Northern Ireland), the National College of Teaching and Leadership and Health Education England. HEIs in Scotland, Wales and participating alternative providers fund their own participation in the survey. The threshold for publication at each institution is that at least 10 students must have responded, and that these should represent at least half the students eligible to participate.

Key Contacts

Gareth Morgan

Gareth Morgan

Media Relations Manager
Universities UK

Clara Plackett

Clara Plackett

Press and Social Media Officer
Universities UK


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