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Enhancing the international student experience

15 Jun 2016, 09:00 - 16:30
20 Tavistock Square 
London
United Kingdon
WC1H 9HQ

​​

A​genda 

9.30 ​Registration and refreshments
9.50 Chair’s welcome and introductions

  • ​​​​​​D​​o​​​​minic Scott, Chief Executive, UK Council for International Student Affairs (UKCISA)

​​​10.00 The UK is doing well, but must not rest on its laurels

  • Professor R​​​​​obert Allison, Vice-Chancellor and President, Loughborough University
  • Siddharth Kohli, Vice Chair Media & Communications, Loughborough Students' Union London

    Professor Allison will set the scene for today’s conference by examining what the UK as a whole is doing well, and not so well, before outlining some of the specific things that Loughborough do to integrate their international students. Siddharth will talk about his own specific experiences as an international student coming to the UK.

10.20 ​​The UK’s competitive advantage – what the data tells us

  • ​​​​​​Will Archer, Chief Executive, i-graduate

    This presentation from Will Archer will allow delegates to go into the recent Competitive Advantage reports in greater depth, and to discuss the specifics of what the UK’s competitors do well and what the UK can do to continue to offer a high quality student experience.

​​10.35 Enhancing the international student experience - Developing your strategy and tailoring your provision

  • ​​What are the future challenges for delivering an excellent international student experience?
  • How do we best satisfy the needs of our international postgraduate taught and postgraduate research students?
  • How do we best understand the changing student expectations?
  • How will changes in recruitment trends affect strategy?
    • Professor Colin B. Grant, Pro-Vice-Chancellor (Internationalisation), University of Bath        
    • Professor Jenny Higham, Principal, St George's, University of London​
    • Professor David Taylor, Pro-Vice-Chancellor (International), University of Huddersfield
    • Stephen Williams, NTU Global Director, Nottingham Trent University (NTU)
      The panellists will discuss the following questions:
      - What are the future challenges for delivering an excellent international student experience?
      - How do we best satisfy the needs of our international postgraduate taught and postgraduate research students?
      - How do we best understand the changing student expectations?
      - How will changes in recruitment trends affect strategy?

11.15  Re​​​freshments and networking

11.45  ​​​Workshop session one

  • Building an integrated student community: understanding and addressing the barriers

    • Claire O'Leary, Assistant Director, Global Student Experience, University of Warwick, and Professor Helen Spencer-Oatey, Director, Warwick Applied Linguistics, University of Warwick
      Offering students the opportunity to learn in a culturally diverse environment and equipping them with a global perspective is a pledge made in many university strategies. However, the challenge of integrating students and encouraging them to venture beyond what is culturally familiar; to willingly and regularly experience the stress (and the benefits) of living and studying with others, where the rules of engagement are unclear and the risk of misunderstandings is high, should not be underestimated. In this session, we will look at the research undertaken to better understand the barriers to integration on campus and the initiatives we have implemented to encourage and support students to become interculturally curious and to develop their own intercultural competencies so that they may reap the benefits of a diverse student community whilst they are studying and as they move into graduate employment.​​​​​

  • Turni​ng locally collected data into support for the success and retention of international students

    • Brian Hipkin, Vice Chair and National Executive Member, Association for Managers of Student Services in Higher Education (AMOSSHE), and Chief Executive Officer and Founder, ReFRAME HE Consultancy Ltd
      Universities will soon be awash with data, much of it generated by student activity and much of that not as yet accessible to all staff. Whilst TEF will set our eyes on nationally collected data this workshop will suggest practical ways to first of all understand where all the data is coming from and secondly how to devise simple ways of using that information to support the success of our international students.

  • Supporting international students on their journey to graduate employability

    • Dr Jon Howden-Evans, Head of the Swansea Employability Academy, Swansea University
      Recognising the individuality of the student, this workshop will consider the barriers to creating a university-wide environment to deliver relevant employability support for international students. Using his dual experience as a lecturer and now head of employability service, Jon will explore the mechanisms that institutions might adopt to grow an effective support network for advice and personal/professional development. With reference to the work of the Swansea University Employability Academy, he will discuss the different ways of engaging academic staff, professional services and students themselves in order to improve the student experience and ensure international students are prepared for the world of graduate work, wherever that might take them. The workshop will facilitate a discussion of the possible solutions and opportunities that can be taken to make 'employability' meaningful and have impact.

12.45 Lunch and networking
1.30  Workshop session two

  • Building an integrated student community: understanding and addressing the barriers

    • ​​Claire O’Leary, Assistant Director, Global Student Experience, University of Warwick, and Professor Helen Spencer-Oatey, Director, Warwick Applied Linguistics, University of Warwick
      See above
  • Re-framing of com​​pliance management into a duty of care
    • ​​​​​Peter Yetton, Head of Visa Immigration Support & Advice (V.I.S.A), Glasgow Caledonian University
      This session will focus on the re-framing of risk management compliance into a duty of care, to move from a reactive to a proactive force within an institution. Pete will be discussing the importance of communicating and engaging across all job roles within the university, to protect both their identity and remits whilst additionally promoting the longevity of the business by implementing and promoting a combined collective duty of care across the campus and beyond. He will cover the role that a modern VISA support and compliance team can play across all facets of the University, to add value. He will touch on positive aspects and troubleshooting at the front end of recruitment, Governance and Quality, Transparency and the Home Office together with key tools and data collection that can be used across all relevant departments.

  • ​​​Getting it right for international students: lessons from Scotland on internationalising the postgraduate curriculum

    • ​​​Dr Stephanie Switzer, Associate Dean (Postgraduate Taught) of the Faculty of Humanities and Social Sciences, University of Strathclyde
      Scots law is a mixed legal system, encompassing elements of the common and civil law. While there are a small number of similar legal systems around the world, unlike the common law, study of Sots law is in general problematic for international students due to its lack of transferability to other legal jurisdictions. This session will focus upon the challenges of ‘getting it right’ for international students from the vantage point of a Law School founded upon the study of Scots Law. This session will therefore focus upon the challenges and lessons learnt by us in internationalising our postgraduate taught curriculum.

2.30  Refreshments and networking
2.50  Afternoon chair’s welcome​

  • Dan Shah, Assistant Director, Policy, UK Higher Education International Unit​

2.50 Afternoon keynote​: New Zealand international student experience - more than just sheep (and elves)

  • Chris Whelan, Executive Director, Universities New Zealand
    The UK attracts nearly ten times as many international students to its universities as does New Zealand, but this is off a university sector that is 20 times larger and a population base that is 15 times larger.  How does a country as small and as remote as New Zealand manage this and why does it consistently appear on international student surveys as one of the world’s ten best known study destinations? Chris will talk about the way that the New Zealand universities have collectively worked together with New Zealand’s Government to achieve these results.

3.10  Improving the international student experience – what the students’ unions are doing

  • Mostafa Rajaai, International Officer, National Union of Students

3.40  Maastricht University – internationalisation strategy

  • Alexandra Rosenbach, Chief Strategic Advisor Internationalisation, Maastricht University
    International students make up half of the student body at Maastricht University. Alexandra will talk about how they manage this critical integration.

3.50  Supporting international students towards their future career

  • Elaine Boyes, Executive Director, Association of Graduate Careers Advisory Services (AGCAS)
  • David Gee, Global Employability Manager, University of the West of England, and Founder, GradLink UK
  • Johnny Luk, Chief Executive Officer, The National Association of College & University Entrepreneurs (NACUE)
  • Dr Jon Howden-Evans, Head of the Swansea Employability Academy, Swansea University    
    According to the recent Competitive Advantage report, future career opportunities are of key significance to international students in the UK, whether they plan to return to their native country, remain in the UK, or go elsewhere. This panel will:
    • ​l​ook at the specific support that can be given to international students to enhance their employability globally
    • discuss the opportunities available to international students to gain meaningful work experience whilst studying in the UK, and how to best ensure that international students know about these opportunities
    • examine how entrepreneurship societies can help international students to develop important entrepreneurial, and other, skills
    • explore the most effective ways in which careers advisory services can aid international students in finding a graduate role, whether in the UK or elsewhere

4.30 Drinks reception, sponso​​red by i-graduate

Rachael Firth

Rachael Firth

Head of Events and Conferences
Universities UK

Agnes Jacobs

Agnes Jacobs

Events Producer
Universities UK

Katie Ross

Katie Ross

Events Officer
Universities UK

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